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PROGRAM


NATIONAL ARTS MARKETING, DEVELOPMENT & TICKETING CONFERENCE, SAN FRANCISCO

07.22.25 - 07.23.25

PLENARY

Imagining a New Future for the Arts: Relevance and Resurgence

Let’s face it:  we all may have to imagine a new future for our work.  In the face of general societal disruption and economic uncertainty, how can the arts reach out to audiences and donors and engage them in such a way that they see how vital we are to the future of our communities?  What will it take for us to have a marketing, audience development and philanthropic resurgence?  How can we do it?

Kay Sprinkel Grace, whose work and board service are currently focused on the importance of imagining  new models for organizational renewal and greater stability, will open our Arts Reach San Francisco Conference in July with a challenge to us to use our crisis as an opportunity to construct a more dynamic future through collaborative projects, innovative outreach, distinctive programming and messages that convey the substantial impact and purpose of arts in our society.  Kay’s workshop, “Reimagining Our Model,” will provide a hands-on opportunity to do some planning for the future.

Kay Sprinkel Grace
Founder and Principal, Transforming Philanthropy

 

Workshop: Reimagining Our Work

To imagine a new future for the arts, we will need to reimagine the organizational model we have used for decades.  Only then, can we create a new future.  Reimagining is not daydreaming.  It is the hard work of taking your vision and translating it into action.  And giving up old ideas that hold you back.  How does it affect staffing?  Messaging?  Marketing?  Fundraising?  Stewardship?  Kay Sprinkel Grace’s workshop will help you evaluate current practices for their capacity to “reinvent the future” and set you on a course to make changes that can elevate your organization, your community’s perception of it and their desire to support and advance its programming, mission and goals.
Kay Sprinkel Grace
Founder and Principal, Transforming Philanthropy

 

Politics, Funding and Technology: A Roadmap Through Epochal Change

Change is a given. Systemic collapse is change on a whole different level. The systems, structures and institutions that have supported the making and consumption of culture and that we have all depended on for generations are undergoing historic attack and wrenching transformation. The digital revolution of 20 years ago taught us that those who insist on fighting the battles of the past get crushed in the maw of new technologies driving new systems and rules that we all ultimately have to play by.

How do we survive and adapt to precarious political turmoil, collapse of funding infrastructure, and rising costs that are making sustainability ever more difficult? Artificial intelligence, potentially a game-changer for how arts institutions are run, how art is made, and how we connect with audiences, is certainly part of the answer. This session will give an overview of where technology (particularly AI) is right now from artistic, business, and policy perspectives. We’ll look at how you can capitalize on a technology landscape that is rapidly evolving from platform-based social media into something quite new. And we’ll outline strategies for determining how technologies like AI can work best for your organization.

Douglas McLennan
Editor ArtsJournal

 

BREAKOUTS AND PANELS

Igniting Donors’ Passions at Small to Mid-Size Organizations

This seasoned group of arts professionals will describe what steps to take to turn your current fundraising efforts into long-term success. If you are a nonprofit arts leader or fundraiser with limited bandwidth and budget who is looking to grow your donor base and donations, then this session is for you.
Moderator: Carol Eggers
Director of Institutional Giving Urban Services YMCA

Nuri Kye
Director of Development Marin Symphony

Eman Isadiar
Development Director Opera Parallèle

Hans Cardenas
Director of Individual & Leadership Giving San Francisco Opera

 

Beyond the Scroll: Use Boosted Posts, Dark Social, and Paid Sponsorships for Exponential Advantage

As you know, in today’s digital landscape, social media is a compelling tool for event promotion—but it’s not without its challenges and pitfalls. Join BroadwayWorld's Regional Sales Director Alex Freeman to explore how you can exponentially leverage your social media audience and those of your partners through boosted posts, dark social, and paid sponsorships. Discover strategies to maximize your campaigns’ impact and at the same time mitigate the risks of over-relying on social media and your own efforts. Learn to balance short-term gains with long-term opportunities to promote winning events in the ever-changing online environment.
Alex Freeman
Regional Sales Director BroadwayWorld

 

The State of DEI Initiatives

What is the state of DEI initiatives in arts organizations today? In the midst of political polarization, "culture wars" and a changed post-election landscape, are these inclusion efforts experiencing retrenchment, or are they here to stay?
Sherri Young
Founder & Executive Director African-American Shakespeare Company

Lesley Currier
Managing Director Marin Shakespeare Company

Moderator: Sean Fenton
Executive Director Theatre Bay Area

Ted Russell
Program Consultant Lead California for the Arts

 

The 1% You Should Love: The Nonprofit Superpower of Marginal Gains

In "The 1% You Should Love: The Nonprofit Superpower of Marginal Gains," Todd Vigil, a leading nonprofit marketing strategist, adapts James Clear's revolutionary concept of marginal gains to the nonprofit world. This talk will explore how small, sustained improvements can lead to substantial organizational growth and impact. Designed specifically for leaders of resource-strapped nonprofits, Todd will illustrate the profound effect of 1% improvements across various facets of nonprofit operations. Through engaging case studies and actionable strategies, attendees will discover the extraordinary power of incremental changes in driving their missions forward. Todd's dynamic presentation not only pays homage to Clear's foundational principles but also adapts them to the unique challenges and opportunities within the nonprofit sector. Attendees will leave empowered, with a clear roadmap for applying marginal gains to achieve their organizational goals.
Todd Vigil
Founder & CEO EleeHub | Pathfinder Search Ads

 

DIY Web Maintenance and Optimization

We will discuss powerful tools available to you for free or low-cost. Optimizing these tools will make a substantial impact on your organization's ability to be seen (search everything optimization) on the web, as well as display your credibility and authority. 
 
You’ll see each of these tools with simple steps to success.  Our presenters will be able to answer your questions, whether technical or everyday uses, and most importantly the value and impact of each tool. 
 
Nami and LaMae request your active participation during the presentation. So bring your questions and any tools you use or are wondering about.
LaMae Weber
CEO Dream Warrior Group / ARTdynamix

Behnam Ataee
CTO Dream Warrior Group / ARTdynamix

 

Subscriptions Are Evolving. Are You?

With changing demographics, shifts in consumer and social behavior, new technologies, and life in a post-pandemic context, subscription practices are evolving to meet the needs of new audiences.

Hear from our esteemed panel on what they have done to meet the challenge!

Liz Hitchcock Lisle
Managing Director Shotgun Players

Adam Thurman
Marketing Director American Conservatory Theater

 

Beyond the Noise: Three Pillars That Drive Success

Drowning in a sea of competing priorities? Let’s cut through the clutter and uncover the three key principles that will elevate your organization’s performance. This session will equip you with real-world success stories and data-driven strategies to:

  • Cultivate growth: Discover untapped revenue opportunities within your existing audiences.
  • Reclaim your time: Automate the mundane and empower your team to focus on what matters most – the human touch.
  • Forge deep connections: Build authentic relationships with your audiences that drive engagement and loyalty.

Leave behind the noise and join us as we chart a course toward a more impactful, prosperous, and healthy future for your organization.

Bethany Nothstein
Sector Strategy & Community Manager Spektrix

 

Mission Magic: Crafting Transformational Nonprofit Events

Fundraising events: A necessary evil or a golden opportunity? Many nonprofits view these gatherings as unavoidable burdens, but it's time to flip the script! Imagine transforming your next event into a captivating experience that:

  • Energizes your supporters
  • Strengthens donor relationships
  • Ignites passion for your mission
  • Leaves your team feeling inspired (not exhausted)

Discover the secrets to crafting events that aren't just tolerable – they're truly transformative. By mastering the art of impactful events, you'll turn what was once a chore into a powerful tool for advancing your cause. Get ready to reimagine fundraising gatherings as mission-centered moments that bring your community together and propel your nonprofit forward.

Participants will learn how to:

  • Design experiences that resonate with attendees
  • Showcase their mission's impact in compelling ways
  • Create meaningful moments of connection
  • Streamline logistics for less stress and better results
Amy Funk
Co-Founder F+H Partners

 

New Audiences, New Donors, Deeper Connections: The Vital Role of Education Programs

How do we reach new audiences? How do we ensure our sustainability? How do we become a pillar in our local community? 

These are just a few of the questions keeping arts leaders up at night. And while ticket sales are stagnant, audience expectations are up, and resources are tightening, there’s one undeniable bright spot: Education. Classes, workshops, and camps present a major opportunity for arts orgs to reach new audiences of all ages, foster community connection, and drive revenue.

Join Natasha Wahid, Head of Marketing at CourseStorm, for an actionable session and discussion all about how to build a thriving education program. Whether you're just getting started with classes or looking to take your program to the next level, you’ll walk away with learnings you can put into practice today based on what we’ve seen work for hundreds of arts orgs across the U.S.

In this session, you’ll learn:

  • Why learning programs are the ideal complement to your other offerings
  • Tips to build a thriving ed program that feeds your whole organization
  • How leverage your education program to drive donations
  • Real world examples from other arts organizations you can put into practice today
Natasha Wahid
Head of Marketing CourseStorm

 

100% Digital Marketing? No, You’re Not Crazy.

In today’s ever-evolving landscape, reshaped by post-pandemic shifts, organizations are rethinking their marketing playbooks. What if you ditched traditional media entirely and went all in on digital? No, you’re not crazy. Todd Vigil, founder of EleeHub and former Chief Marketing Officer of The Phoenix Symphony, will show you how this bold approach isn’t just possible—it’s profitable.

At The Phoenix Symphony, Todd led the charge as the organization pivoted its entire single-ticket and largest revenue stream marketing budget to digital platforms for three consecutive seasons. The outcome? Historic ticket sales and million-dollar, year-over-year growth.

In this candid, entertaining, and insight-packed talk, Todd shares the real-world lessons from this digital-first transformation. From harnessing the power of data analytics to fostering a culture of experimentation, he’ll reveal how they broke free from the diminishing returns of traditional media—and how you can, too.

Whether you’re in the arts, nonprofit, or any sector looking to challenge the status quo, this session offers a practical roadmap to thrive in a 100% digital marketing world.

Todd Vigil
Founder & CEO EleeHub | Pathfinder Search Ads

 

Full-Season Media Plans That Work

In this session, performing arts marketing professionals will learn how to develop a comprehensive full-season media plan that effectively balances both paid media and editorial opportunities. We’ll explore strategies for keeping the conversation going with your audience throughout the season, using both advertising and editorial placements to drive consistent engagement. By planning your media efforts in advance, you’ll free up valuable staff time and resources, allowing your team to focus on creating more impactful, exciting marketing campaigns for individual shows. Discover how a well-organized media plan enhances visibility and enables innovation in your marketing efforts.
Alex Freeman
Regional Sales Director BroadwayWorld

 


Stay Tuned For Many More Sessions To Be Added, Including:

Increasing Revenue While Lowering Costs
Attracting Younger Audiences
Google Analytics
Strategies To Boost Advance Sales
Optimal Pricing
Digital And Traditional Marketing Mix
Social Media As Audience-Building Tool
And More!

(program and speakers subject to change)

Our Sponsors

  • Images

    Dream Warrior Group provides graceful yet technologically savvy solutions for Arts organizations. The goal-driven services focus on audience and action. As your technology advocate, we will be your ally and can manage and fully implement your online presence. Our services (à la carte or contracted) include: Web site design and development, e-marketing, e-promotion, social media management and optimization. We implement your message in a digital environment.

    More Info
  • Images

    Substrakt is a leading digital agency specialising in the arts and culture sector. We partner with over 70 cultural organisations around the world to create digital experiences that connect people to art, ideas and each other. We’re here to make cultural experiences more accessible, engaging and impactful through thoughtful design, smart technology and strategic thinking.

    We offer a full suite of digital services, including the design and development of websites and digital products, alongside strategic consultancy, training and ongoing support. Our consultancy work spans areas such as digital strategy, content strategy, SEO, user research, accessibility and analytics.

    We’re proud to work with some of the world’s most inspiring cultural organisations, including the National Theatre, PAC NYC, Malmö Opera, Henry Moore Foundation, Shakespeare's Globe, Scottish Ballet, Kettle’s Yard, Leeds Heritage Theatres, Southbank Centre, and the Folger Shakespeare Library.

    More Info
  • Images

    InstantEncore powers over one million patron experiences every year. helps arts and culture organizations thrive. Our two innovative mobile services – Appscension and InsideGuide - breakdown barriers to attendance, increase convenience for patrons, and drive ROI for you.

    More Info
  • Images

    BroadwayWorld is the largest theatre site on the internet, covering Broadway, the West End and beyond to 100 US cities, 45 countries and in 12 languages worldwide. With over six million monthly visitors, BroadwayWorld delivers complete up-to-the-minute Broadway, off-Broadway, and regional theatre news, in-depth interviews, extraordinary photo coverage, entertaining video features, lively message boards, ticket discounts, reviews, and more.

    More Info
  • Images

    F+H Partners offers tailored development and planning services for arts and culture organizations of all sizes. With our extensive experience as advancement professionals and consultants, we collaborate directly with you to strengthen your fundraising and deepen your impact. Our personalized approach, informed by best practices and pragmatic solutions, has contributed to millions of dollars raised for our partners. We focus on building organizational capacity, ensuring you internalize the tools and processes for long-term success by actively working with you to translate robust plans into ongoing achievements.

    More Info
  • Images

    Spektrix is a complete solution for ticketing, marketing, fundraising, and CRM, designed specifically for the performing arts. With world-class technology and support, Spektrix helps 650+ organizations across the U.S., Canada, and the U.K. grow their revenue and deepen patron relationships. Powerful, intuitive software, at-a-glance insights, frequent and seamless upgrades, training, support, and strategic consultation with experienced professionals come at no additional cost - making Spektrix the fastest-growing solution for arts organizations today.

    More Info
  • Images

    CourseStorm is an easy-to-use class registration and marketing platform perfect for arts & culture education programs and kids camps. Our cloud-based system offers a single platform to manage individual and group course registration, payment processing, rosters, waitlists, attendance tracking, customizable registration forms, class communication, and more. Learn more at https://www.coursestorm.com

    More Info
  • Images

    NEW Marketing Solutions is a full-service marketing and audience development firm built around the audience development trifecta: marketing, ticketing, and experience.

    The focus is always your audience — creating seamless, data-informed strategies that connect from first impression to lasting relationship. With deep experience in ticketing, subscriptions, group sales, and audience development (plus fluency in Tessitura, social media, email, and more), the goal is to turn your ambitious ideas into real-life systems that actually work.

    Because when marketing listens, audiences respond. And when data is used thoughtfully, it delights. Join us at one of our free Executive Roundtable Discussions. Get more intel and your invites at NEW-MarketingSolutions.com/events.

    More Info
  • Images

    EleeHub was founded in 2021 to address a critical gap in the nonprofit marketing domain. It became evident that most nonprofits could be categorized into three groups: those unaware of the Google Ad Grant, those who had attempted to utilize it but were deterred by its complexity, and those engaged with costly consultants yielding minimal or expensive outcomes. EleeHub emerged as a beacon for small to mid-sized nonprofits seeking an efficient, cost-effective, and impactful marketing strategy.

    As a certified Google Partner, EleeHub champions the belief that all nonprofits should fully utilize the Google Ad Grant, with professional assistance, to optimize their outcomes. The EleeHub team brings together over thirty years of collective expertise in nonprofit marketing and Google Ads, positioning itself as a leading force in the sector.  https://www.eleehub.com/

    More Info
  • Images

    Elevent is the multi-event ticketing & membership platform made to modernize all things ticketing for professionalized venues, festivals, and seasonal event organizers. White-label by design, high-scale, omnichannel, and holistically blended with a real CRM, Elevent digitally transforms your event organization into what you envision. https://readyset.goelevent.com/

    More Info

Schedule

July 22, 2025:
Opening Keynote (Program starts at 8:45 a.m.)
Breakouts
Lunch on Your Own
Breakouts
Opening Reception with one-on-ones
 
July 23, 2025:
Keynote
Panel
Networking Reception with one-on-ones
Lunch with the Experts
Closing Plenary
Conference ends at 4:00 p.m.
Program and speakers subject to change.