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Presenter

Moderator: April Moon

Associate Director of Audience Services, Canadian Stage

April Moon leads the patron experience and ticketing initiatives as Associate Director of Audience Services  at Canadian Stage in Toronto, where she is building on more than 20 years of progressive roles in audience-facing strategic and operational planning with some of Canada’s most reputable performing arts organizations. April is a dedicated mainstay of the ticketing community, representing the industry locally as Past President of the Ontario Professional Ticketing Association and Board Member and Education Committee Co-Chair of the International Ticketing Association. She is a frequent speaker on ticketing matters and has presented at OPTA, INTIX conferences and Arts Reach Toronto. April currently sits on the INTIX board of Directors.

Our Sponsors

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    Dream Warrior Group provides graceful yet technologically savvy solutions for Arts organizations. The goal-driven services focus on audience and action. As your technology advocate, we will be your ally and can manage and fully implement your online presence. Our services (à la carte or contracted) include: Web site design and development, e-marketing, e-promotion, social media management and optimization. We implement your message in a digital environment.

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    InstantEncore powers over one million patron experiences every year. helps arts and culture organizations thrive. Our two innovative mobile services – Appscension and InsideGuide - breakdown barriers to attendance, increase convenience for patrons, and drive ROI for you.

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    BroadwayWorld is the largest theatre site on the internet, covering Broadway, the West End and beyond to 100 US cities, 45 countries and in 12 languages worldwide. With over six million monthly visitors, BroadwayWorld delivers complete up-to-the-minute Broadway, off-Broadway, and regional theatre news, in-depth interviews, extraordinary photo coverage, entertaining video features, lively message boards, ticket discounts, reviews, and more.

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    Spektrix is a ticketing, marketing and fundraising solution made specifically for the performing arts. With cloud-based technology and world-class support, Spektrix helps 400+ organizations across the U.S., Canada and the U.K. grow their revenue and deepen patron relationships. We do this through providing a system with frequent and seamless upgrades, sophisticated reporting, and free strategic consultation from experienced arts professionals.

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