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Presenter

Michael Naess

Director of Marketing & Communications, Orpheus Chamber Orchestra

Hailing from the great state of Texas, a product of the Bowdoin College Music Department and the finest boarding schools the east coast has to offer, Michael is a true classical music enthusiast. With over 1,500 classical recordings organized by birth of composer hiding in every corner of his apartment, it is only prudent that his track record includes over 15 years of subscription and single ticket marketing for orchestras such as the National Symphony Orchestra at the Kennedy Center, Chicago Symphony Orchestra, Cleveland Orchestra, Detroit Symphony Orchestra, Colorado Symphony Orchestra, Toronto Symphony Orchestra, and the National Arts Center Orchestra (Ottawa). Currently Michael is the Director of Marketing & Communications for Orpheus Chamber Orchestra, an ensemble founded in 1972 and dedicated to rotating musical leadership to perform diverse repertoire through collaboration and open dialogue. With over 71 albums Orpheus is one of the world’s foremost chamber orchestras. From 2008-2015 Michael served in the marketing department at Carnegie Hall, with a primary focus on subscription marketing, customer relations & volunteer management, and data research. A Tessitura super-user, Michael serves on the advisory board for Audience360 and the board of directors for Musica Sacra. Michael recently completed his 20th marathon in Memphis, TN, and is fixated on breaking is personal record of 3 hours 20 minutes.

Our Sponsors

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    PatronManager’s mission is to revolutionize the ticketing industry by providing arts, culture, and live entertainment organizations with integrated world-class customer relationship management, box office ticketing, fundraising, and marketing solutions, built entirely on the world’s most advanced cloud-based CRM platform – Salesforce.

    Since launching in 2010, PatronManager has been the fastest growing platform for arts & culture organizations in the U.S. Over 700 organizations use PatronManager, primarily symphony orchestras, theatres, opera companies, dance companies, university performing arts centers, and museums.

    Founded in 2001, Patron Technology became the leader in e-marketing technology for arts non-profits with its first product, PatronMail. 

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    Dream Warrior Group provides graceful yet technologically savvy solutions for Arts organizations. The goal-driven services focus on audience and action. As your technology advocate, we will be your ally and can manage and fully implement your online presence. Our services (ala carte or contracted) include: Web site design and development, e-marketing, e-promotion, social media management and optimization. We implement your message in a digital environment

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    Theatre Manager™ software is used at Theatres, Festivals, Arenas, Performing Arts Centers, Symphony Orchestras, Museums, Educational Institutions, Municipalities, Non-profit and For-profit organizations.

    Key functionalities:
    - Patron & Household CRM
    - Box Office & Internet Sales
    - without 3rd party fees
    - Development & Donation Management
    - Marketing - including email blasts
    - Artist, Staff & Volunteer Management
    - Financial Controls
    - Facility & Project Management

    Since 1985, our experience has been drawn from 100s of venues, with 1000s of users who use Theatre Manager softwae to track approximately 3/4 of a billion dollars in annual revenue.

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    188 million people express themselves, live in the moment, learn about the world, and have fun together on Snapchat every single day. This ecosystem offers businesses a unique environment to connect with customers, unlock creativity, and drive the results that matter most. 

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